Frequently Asked Questions (FAQs)

 

In What Currency Will I Be Charged?
At HapPhoenix.com, all orders are processed in USD ($). If ordering from outside the United States, your currency will not be automatically converted.

How Can I Cancel or Modify My Order?
If you wish to make changes to your order, please reach out to us within 24 hours of placing the order by contacting our customer service team at [email protected] or +15708537151.

Do You Ship Worldwide?
Absolutely! We proudly offer our products to customers in the USA and around the world.

What Are the Shipping Costs?

• Within the USA and internationally: $4.95.
• Free shipping for orders of $65 or more.
• Enjoy a 10% discount for orders of two or more products.

How Do I Return My Order?
You can return your order within 30 days at no cost if the items are unused, undamaged, and in their original packaging. Please find more details at the end of this page.

I Have Questions That Aren’t Covered Here. Can You Help?
If you have any other questions, don’t hesitate to contact us via email at [email protected] or call +15708537151. We’ll respond within 48 hours. Our office is located at 160 Varick St, New York, NY 10013, USA.